Account or access
Include the account email and error message, but never send passwords, access codes, or recovery links.
SUPPORT
VidAcademia support
Get VidAcademia help with account access, courses, generation, billing, privacy, or an organization. Learn what details to include safely.
[email protected]Include what we need to resolve it faster
Courses or generation
Include the course name, approximate time, action taken, and reference code. Avoid confidential documents unless essential.
Billing or privacy
Describe the charge or request and its date. Never send full card numbers, identity documents, or sensitive data.
Send the form in the app or email [email protected]. The team reviews requests in the administrative console and replies to the address provided.